Customer Relations Officer
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Oak Exclusive Designs LTD with the position of Customer Relations Officer - Oak Exclusive Designs LTD which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Relations Officer - Oak Exclusive Designs LTD below matches your qualifications. Good Luck: D
Manufacturing & Warehousing NGN 75,000 - 150,000. We are looking to hire a suitable candidate to fill this position....
We are looking to hire a suitable candidate to fill this position. The ideal candidate will manage customer interactions for diverse product brands, handle inquiries, process transactions, and maintain strong relationships. This is a full-time position that focuses on ensuring customer satisfaction and efficient service delivery.
- Minimum Qualification: OND
- Experience Level: Entry level
- Experience Length: 1 year
Responsibilities:
Customer Inquiry and Transaction Management
- Manage and respond to wholesale and retail customer inquiries via email, phone, and direct messages on social media.
- Process transactions and track order fulfilment to ensure customer satisfaction.
- Maintain up-to-date knowledge of the company’s product offerings to provide accurate information to customers.
Customer Relationship Management
- Develop and maintain strong relationships with both new and existing customers.
- Handle customer issues and complaints professionally, ensuring quick resolution and maintaining the companys reputation.
- Follow up with customers post-interaction to gather feedback and ensure satisfaction.
Communication and Coordination
- Collaborate with the sales, marketing, and production teams to align customer service with overall business strategies.
- Provide regular feedback to management on customer interactions and potential product offerings or service improvements.
Data Handling and Reporting
- Keep accurate records of customer interactions, transactions, comments, and complaints.
- Generate reports on customer satisfaction and feedback for management review.
Social Media Interaction
- Respond to direct messages from customers on social media platforms regarding inquiries, sales, or issues.
- Ensure consistency in tone and customer service quality across all communication channels.
Information :
- Company : Oak Exclusive Designs LTD
- Position : Customer Relations Officer
- Location : Abuja
- Country : NG
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Relations Officer job info - Oak Exclusive Designs LTD Abuja above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Relations Officer job info - Oak Exclusive Designs LTD Abuja in 21-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 21-05-2024
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