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Call Centre/Loan Recovery Officer

Scimitar Global Services Limited | Ikeja | NG

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Scimitar Global Services Limited with the position of Call Centre/Loan Recovery Officer - Scimitar Global Services Limited which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Centre/Loan Recovery Officer - Scimitar Global Services Limited below matches your qualifications. Good Luck: D

Contacting customers and informing them of their overdue loans. Inform customers of overdue accounts and amount currently owed....

SGSL is a ICT and BPO company that offers Contact center Solutions and Outsourcing Services to Businesses. We are seeking to hire for the postion of Loan recovery Agents in our Contact center . Below are the job description:

Job Description

  • Contacting customers and informing them of their overdue loans.
  • Inform customers of overdue accounts and amount currently owed
  • Collect payment by advising the Customer to pay his loan via the approved channel only.
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Listen to customers story and determine if debt can be collected.
  • Record all interactions and commitment to repay loans in the CRM.
  • Writing final notice warnings to customers when payments are not being made.
  • Maintain a detailed knowledge of business processes and procedures
  • Making use of the Customer Service Professional (CSP) behavioural pattern to give an indelible customer experience to ensure successful collection and also for an upselling opportunity
  • Perform other tasks as may be assigned by the Call Centre Management. These instructions would be reasonable and aligned to the Organization’s objectives.

Requirement

  • Good communications skills
  • Good negotiation skills
  • Good Telephone handling skills
  • Understanding other langauges other than English Language is a added advantage.
  • Minimum of NCE, OND or their equivalents.
  • Computer Appreciation is required
  • Proximity to Ikeja is strongly advised.
  • 6 months-2 years working experience.
  • Applicant should be readily available to resume immediately.
  • Job Types: Full-time, Basic salary and Commission.

Job Type: Full-time

Pay: ₦50,000.00 - ₦90,000.00 per month

Expected Start Date: 05/06/2024


Information :

  • Company : Scimitar Global Services Limited
  • Position : Call Centre/Loan Recovery Officer
  • Location : Ikeja
  • Country : NG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Centre/Loan Recovery Officer job info - Scimitar Global Services Limited Ikeja above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Centre/Loan Recovery Officer job info - Scimitar Global Services Limited Ikeja in 06-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 06-05-2024

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